We are happy to work with you where we are able to. Please be advised that non-communicated cancellations will automatically be assessed in accordance with the Event Cancellation Policy below (unless otherwise noted within the individual event) :

• If you cancel your event registration 10 working days or more prior to the event, you will receive a full refund for the conference.

• Cancellations occurring within 10 working days and more than 24 hours from the start of the event will be charged the lesser of either 35% of the registration cost or a $99 fee.

• Cancellations that are done 24 hours prior to the start of the conference, at the start, or after the event has started will be charged the full registration.

• Requests for cancellations must be provided in writing. You may do this through email. Emails should be sent to moassp@moassp.org and must originate from the school or professional organization for which the registration is for.

Please note that in all instances, the 3% processing fee for purchases made with a credit card will not be refunded.

Please contact moassp@moassp.org if you have questions.